Grano Foods - Premium Health Foods E-Commerce
A premium health foods e-commerce store specializing in natural grains, rice, Himalayan pink salt, seeds, dry fruits, and spices. Built with multi-currency support (PKR/AED), AI-powered voice assistant, and Facebook Messenger live chat for seamless customer experience.
Grano Foods needed a trustworthy direct-to-consumer storefront for a broad premium food catalog while serving customers across Pakistan and the Middle East with different languages, currencies, and support expectations.
We delivered a responsive commerce experience with structured catalog discovery, cart and account workflows, multi-currency and multilingual support, regional customization, product comparison, live chat, and an AI voice assistant integrated into the customer journey.
The finished platform gives Grano Foods a scalable online sales channel with clearer product discovery, localized shopping, multiple support options, and the operational features required to serve regional customers from one storefront.
About the project
Grano Foods is a fully functional direct-to-consumer (D2C) specialty health food online store based in Karachi, Pakistan. The platform enables customers to browse, filter, and purchase premium food products across five main categories: Dry Fruits, Seeds, Grains, Pink Salt, and Rice.
The store features a complete e-commerce flow including product catalog, shopping cart, wishlist, user accounts, order tracking, and returns management. A standout feature is the Vapi AI-powered voice assistant for customer support, complemented by Facebook Messenger live chat integration.
The platform supports multi-currency (PKR and AED) and multi-language (English and Arabic) functionality, targeting customers in Pakistan and the Middle East. It includes product comparison tools, newsletter subscriptions with reCAPTCHA verification, geo-detection for regional customization, and cookie consent compliance. Trust signals include Certified Halal Quality badges, authenticity guarantees, fast delivery promises, and 24/7 support.
Tech stack
Skills
Key highlights
- AI voice assistant for customer support
- Multi-currency & multi-language support
- Product comparison tool
- Geo-detection for regional customization
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